FAQs

  • Unfortunately, once an order has been placed it cannot be amended.

    Exceptions can be made in the event of minor spelling errors. Please contact customer service at info@bycreppy.com, stating the amendments to be made, within 1 day of placing your order.

    We cannot guarantee amendments can be made after this time period.

  • Currently, we ship to UK, EU, Asia, Canada, and Unites States. All orders are shipped from UK.

  • All items are printed, framed and packaged by hand, and are processed within 2 business days (excluding weekends and holidays). Please allow for the shipping time below:

    UK and EU: 10-12 business days

    Asia, Canada, and United States: 14-18 business days

  • We offer complimentary tracked shipping on all orders.